Terms of service.

Thank you for using FibSetups. We built FibSetups to help traders find and study Fibonacci confluence zones across the market, with the full derivation and confirmation context behind each one.

When we say "Company", "we", "our", or "us" in this document, we are referring to FibSetups, our officers, employees, and agents. When we say "Services" or "Products", we are referring to the FibSetups platform and everything we provide through it, including the Confluence Scanner, roadmap charts, the trigger ladder, the Daily Brief, watchlists, alerts, and any related research, whether delivered within a web browser, desktop application, mobile application, or a different format.

When we say "You" or "your", we are referring to the people or organizations that own an account with our Services.

When you use our Services, now or in the future, you are agreeing to the latest Terms of Service. This holds true for all of our existing products, along with any future Services that we add over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.

If you violate any of the terms, we may terminate your account.

Account Terms

• You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
• Your subscription grants access to one person only. You may not share your login, account, or access to the Services with anyone who is not you.
• You are responsible for all activity that occurs under your account.
• You must be a human. Accounts registered by "bots" or other automated methods are not permitted.

Payment, Refunds and Cancellation

• FibSetups is a recurring monthly subscription. Your card is charged automatically each billing period until you cancel.
• We do not offer refunds, given the digital nature of the Services, which deliver value immediately. However, once you sign up, if the Service does not fit your trading style, we will be happy to set your membership to expire at the end of its current billing period, to avoid any future renewals.
• If a renewal is processed that you intended to cancel but forgot to, send us an email within 24 hours after the renewal is processed and we will do our best to refund that renewal order, minus payment processing fees.
• All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes and remit them to the taxing authorities.
• We accept most major credit and debit cards. Payments are processed securely by Stripe; we never see or store your full card details.

Cancellation and Termination

• You are solely responsible for properly canceling your account. We provide a simple cancellation link on your account page. An email or phone request to cancel your account is not automatically considered cancellation. If you need help cancelling, send us an email.
• All cancellations will result in your membership being set to expire at the end of its current billing period. This prevents any auto-renewals.
• We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time.
• Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

Price Guarantee

• Your membership fee is locked in to the monthly subscription rate at the time of sign up. If prices increase after you sign up, your subscription will remain at your original rate for as long as you have an active subscription.
• If you cancel your active subscription at any time, any promotional discounts will automatically expire. All new subscriptions will be at the current membership fee at the time of sign up.

No Warranty

• The Company provides the Site and our Services on a commercially reasonable basis and does not guarantee that you will be able to access or use the Site at times or locations of your choosing.
• To the fullest extent permitted by law, the Site is provided on an "as is" and "as available" basis, for use at your own risk. Your use of the Services is at your sole risk. It is your responsibility to do your own research and due diligence prior to making any investment or trade decisions.

Copyright and Content Ownership

• The Company (or any of our vendors, when applicable) owns the intellectual property rights to any and all protectable components of our Services. This includes all names of our Services, artwork, logos, end-user interface elements, source code, calculations, formulas, code, level and zone data, and algorithms contained within any of our Services.
• You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.
• You agree not to reproduce, duplicate, copy, sell, resell, scrape, or exploit any portion of the Services without the express written permission of the Company.

No Recommendations or Advice Provided

Limitation of Liability

You expressly understand and agree that, to the full extent permitted by applicable law, the Company is not liable for damages, losses and expenses of whatever nature and however arising, including without limitation direct or indirect, special, incidental, consequential, exemplary or punitive damages, losses or expenses, including but not limited to, damages for loss of profits, loss of investments, goodwill, use, data or other intangible loss, arising in connection with this Site or use thereof.

Your sole remedy for dissatisfaction with the Site and information on the Site is to stop using the Site.

Contact

For any questions about these Terms, please contact us at [email protected].